As Reaktor Studios AB, a provider of Fountn, we are committed to protecting your privacy. In this Privacy Policy, personal information means any personal information about you which could identify you (by itself or in combination with other data), such as your name, address, email address, or an online identifier, such as a unique ID, or your Internet Protocol (IP) address.
This Privacy Policy (the “Policy”) describes the types of information Fountn (the “Company”, “us”, “we”, or “our”) may collect from you or that you may provide when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the “Services”). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies to information we collect on the Website and through your use of the Services generally (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).
This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services. [It also does not apply to any information collected by the Company offline or through any other means, including any other website operated by us or any third party (including our affiliates and subsidiaries).]
Please review this Policy carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.
Children’s Privacy
Our Services and content are not intended for, nor directed at, children under the age of thirteen (13). No one under the age of thirteen (13) may provide any personal information to or on the Services. Please note that we do not knowingly collect any personally identifiable information from children under the age of thirteen (13).
If you are under the age of thirteen (13), please do not attempt to use or register for the Services or send us any information about yourself, including your name, address, telephone number, or email address. Suppose it is determined that we have inadvertently collected or received personally identifiable information from a child under the age of thirteen (13). In that case, we will immediately take the necessary steps to ensure that such information is deleted from our system’s database.
If you are a parent or legal guardian and believe your child under the age of thirteen (13) has provided us with information, you can contact us at [email protected]. Please be sure to include your email address and a telephone number where we can reach you. Additionally, we recommend that parents and guardians of children using our Services regularly clear their browser cache and/or browsing history to remove cookies. Please see our Cookies Policy for more information.
2. INFORMATION WE COLLECT
We receive several types of information about you from various sources, including (A) information and content that you give us; (B) automatically collected information; [and] (C) demographic information or other aggregate information; and (D) information from other sources. Each is described in further details below.
A. Information and Content You Give Us.
We collect personal information that you knowingly choose to disclose. This may include:
(i) Personal Information – Personal information, such as your name, address, e-mail address, username, password, and any other information you directly provide us on or through the Services. This includes information you provide when you register or create an account, or request for customer service.
(ii) Email Correspondences – Records and copies of your email messages together with your email address, name, phone number and our responses, if you choose to correspond with us through email, raise a complaint, ask for technical support or report a problem with any of our Services.
(iii) User Content – Information or content you submit to be published or displayed on public areas of the Services or transmitted to other users of the Services or third parties (collectively, “User Content”). Your User Content is posted on and transmitted to others at your own risk. The Company cannot control the actions of other users of the Services with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.
(iv)Transaction Information – Information about any purchase or transactions made on the Services. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping, and contact details.
B. Information We Collect Automatically.
We may use a variety of technologies to collect certain information about your equipment, browsing actions, and patterns whenever you interact with the Services, including:
(i) Activity Information – Details of your visits to our Services, including the types of content you view or engage with, the features you use, the actions you take, the people or accounts you interact with; the time, frequency, and duration of your activities; and other information about your use of and actions on the Services.
(ii) Equipment Information – Information about your computer and internet connection, including your computer operating system, IP address, browser type, and browser language.
(iii) Location Information – Information about the location of your device, including GPS location, to enhance or facilitate the Services. For example, such information may be used to enable the functionality or features of the Services that provide you with information about stores near you or enable you to order and pay for the Services remotely. We may also use information about the location of the device you are using to help us understand how the Services and functionality are being used and to deliver more relevant advertising.
This information may be gathered to maintain the quality of the Services we provide and to provide overall general statistics related to the use of the Services.
The technologies we use for this automatic data collection may include:
(i) Cookies – A cookie is a small data file stored on the hard drive of your computer either for only the duration of your visit on a website (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server. We may use cookies to provide a more personal and interactive experience on the Services.
(ii) Web Beacons – Web beacons are small files that are embedded in webpages, applications, and emails (also known as “clear gifs,” “pixel tags,” “web bugs,” and “single-pixel gifs”). They allow the Company, for example, to track who has visited those webpages or opened an email, test the effectiveness of our marketing, and collect other related website statistics.
(iii) JavaScripts – JavaScripts are code snippets embedded in various parts of websites and applications that facilitate various operations, including accelerating the refresh speed of certain functionality or monitoring the usage of various online components.
(iv) Entity Tags – Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.
(v) HTML5 Local Storage – HTML5 local storage allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.
(vi) Resettable Device Identifiers – Resettable device identifiers (also known as “advertising identifiers”) are similar to cookies and are found on many mobile devices and tablets (for example, the “Identifier for Advertisers” or “IDFA” on Apple iOS devices and the “Google Advertising ID” on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant.
This Policy does not cover the use of tracking technologies by third parties. The Services may contain links, content, advertising, or references to other websites by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information about your online activities over time and across different websites. Please be aware that we do not control these third parties’ tracking technologies or when and how they may be used. Therefore, the Company does not claim nor accept responsibility for any privacy policies, practices, or procedures of any third party. If you have any questions about an ad or other targeted content, you should contact the responsible provider directly.
C. Demographic Information
We may collect demographic, statistical, or other aggregate information about you, but individually does not identify you. Some of this information may be derived from personal information, but it is not personal information and cannot be tied back to you. Examples of such aggregate information include gender, age, race, household income, and political affiliation.
D. Information from Other Sources
We may receive information about you from other sources and add it to our account information. We protect this information according to the practices described in this Policy, plus any additional restrictions imposed by the source of the data. These sources may include online and offline data providers, from which we obtain demographic, interest-based, and online advertising related data; publicly-available sources such as open government databases or social networks; and service providers who provide us with information or updates to that information based on their relationship with you. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product or service recommendations and special offers that are more likely to interest you.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect about you in a variety of ways, including to:
(i) provide the Services and its content to you;
(ii) respond to comments and questions and provide customer service;
(iii) fulfill any other purpose for which you provide such information;
(iv) communicate with you about your order, purchase, account, or subscription;
(v) inform you about important changes to, or other news about, the Services or any of its features or content;
(vi) operate, maintain, improve, personalize, and analyze the Services;
(vii) monitor and analyze trends, usage, and activities for marketing or advertising purposes;
(viii) detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity and restrict customers from attempting to use our Services from a restricted territory or who are underage and attempting to access inappropriate content.
(ix) carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
(x) maintain appropriate records for internal administrative purposes;
(xi) allow you to participate in interactive features on the Services;
(xii) send promotional communications, such as information about features, newsletters, offers, promotions, contests, and events;
(xiii) share information across the Company’s products and devices to provide a more tailored and consistent experience on all Company products you use;
(xiv) develop, test, and improve new products or services, including by conducting surveys and research and testing and troubleshooting new products and features;
4. WHEN WE SHARE YOUR INFORMATION
We may disclose aggregated or anonymized information about our users without any restrictions. We will not share your personal information that we collect or you provide as described in this Policy except in the following circumstances:
(A) With subsidiaries and affiliates for business purposes. To our subsidiaries and affiliated companies for purposes of management and analysis, decision-making, and other business purposes.
(B) When we work with service providers. To service providers, contractors, and other third parties that provide us with support services, such as credit card processing, website hosting, email and postal delivery, location mapping, product and service delivery, or analytics services, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
(C) When we become involved in a sale or transfer of the Company. If we become involved with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets (whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding), to business entities or people involved in the negotiation or transfer.
(D) When we are required by law. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
(E) When we enforce our rights. To enforce or apply this Policy, Cookie Policy, and other agreements, including for billing and collection purposes.
(F) To help protect lawful interests. If we believe disclosure will help us protect the rights, property, or safety of the Company, our users, partners, agents, and others. This includes exchanging information with other companies and organizations for fraud protection, as well as spam and malware prevention.
(G) To fulfill the purpose for that information or with your consent. To fulfill the purpose for which you provide the information, for any other purpose disclosed by us when you provide the information, or with your consent.
(H) When we work with marketing service providers. To marketing service providers to assess, develop, and provide you with promotions and special offers that may interest you, administer contests, sweepstakes, and events, or for other promotional purposes.
Information that you post on or through the public areas of the Services (e.g., chat rooms, bulletin boards, and discussion groups) are generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. Users of the Services are encouraged to exercise caution when providing personal information about themselves in public or interactive areas.
5. WHERE WE MAY TRANSFER YOUR INFORMATION
5.1 Storage Location
We engage the services of a cloud storage provider in providing our Services. This means that the personal information we collect from you might be used, stored and/or accessed by our staff, members of our group, or suppliers outside of country; such as in the European Economic Area (“EEA”), the USA, Canada, Asia Pacific, and other locations where our provider has servers. Further details on to whom your personal information may be disclosed are set out in section 2 and 3.
5.2 Privacy Pertaining to Your Personal Information Stored Outside of The EEA
Where we transfer any personal information about you to any location outside the EEA, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy. These measures may include the following permitted in Articles 45 and 46 of the General Data Protection Regulation (GDPR):
in the case of USA based entities, entering into European Commission approved standard contractual arrangements with them;
in the case of Canada based entities, relying on the European Commission’s determination that Canadian law provides adequate protection for such personal information; and
in the case of entities based in other countries outside the EEA, entering into European Commission approved standard contractual arrangements with them.
6. MECHANISMS
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights. In case you wish to remove your personal information from the Services (except your IP address), you can close your account at any time.
6.1 Mechanisms to Control Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
(i) Cookies & Other Tracking Technologies
You may be able to set your browser to reject cookies and certain other technologies by adjusting the appropriate settings in your browser. Each browser is different, but many common browsers have preferences that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed, or allow you to remove or reject the use or installation of certain technologies altogether. We recommend that you refer to the Help menu in your browser to learn how to modify your browser settings. If you disable or refuse cookies, please note that some parts of the Services may become inaccessible or may not function properly. For further information please check Cookies Policy ( https://fountn.design/cookies-policy )
(ii) Promotional Communications from the Company
If you do not wish to have your contact information used by the Company to promote our own or third-party products or services, you can opt-out by (i) informing us of your preference at the time you sign up for our newsletter, or complete any other form on or through the Services which we collect your data; (ii) modifying your user preferences in your account profile by checking or unchecking the relevant boxes; (iii) following the opt-out instructions in the promotional emails we send you; or (iv) sending us an email stating your request. Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your account or purchases.
6.2. Mechanisms to Access and Correct Your Information
You may send us an email to request access to, correct, or remove any personal information that you have provided to us. You may also access, correct, or remove your personal information by logging into the Website and visiting your account profile page. [We cannot delete your personal information except by also deleting your account.]
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
[If you delete your User Content from the Services or your account, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Services.]
7. HOW WE PROTECT YOUR INFORMATION
We take reasonable precautions to secure your personal information. [We have implemented technical, physical, and administrative security measures designed to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. All information you provide to us is stored on our secure servers behind firewalls. When you transmit highly sensitive information (such as a credit card number) through the Services, we encrypt the transmission of that information using Secure Sockets Layer (SSL) technology.]
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or any other Services.
8. CHANGES OF PRIVACY POLICY
This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of [an email to the email address specified in your account, a message on the Services, or through a notice on the Website home page]. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
9. FURTHER QUESTIONS
If you choose to visit the Services, your visit and any dispute over privacy is subject to this Policy and Cookie Policy
If you have any queries or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact our privacy team at [email protected] (Neglect the spaces) We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.
The practices described in this Privacy Policy are current as of September 4, 2024.