A Cheatsheet for User Interview and Follow Ups Questions

The article offers a cheatsheet of user interview questions and follow-up questions organized by category. It includes open discovery questions, questions about user tasks and activities, questions that involve showing or demonstrating, questions about problems and pain points, opinion questions, questions recalling the past or anticipating the future, and sentence completion/drawing questions. Follow-up questions are also presented to dig deeper on topics. Neurodivergence and cultural differences are discussed in relation to question wording. Resources for further reading include books, articles, and lists of sample questions. Lastly, tips are offered on analyzing interview data and introductions to user experience design and research are provided through additional curated content.