Defining “Done”: Many tasks in knowledge work lack clear stopping points, so it’s important to define a “Definition of Done” to avoid tasks dragging on indefinitely. The author suggests considering 3 key factors:
- Facts: What are the specific deliverables, deadlines, and metrics for success?
- Feelings: How do you want to feel when the task is complete?
- Future: What changes or new capabilities will this enable?
By clearly defining these upfront, you can create a “Definition of Done” template to keep you focused and accountable. This helps ensure tasks are completed efficiently and effectively.
