UXDA examines the redesign of CRDB Bank’s mobile banking app in Tanzania, focusing on improving usability and aligning with evolving digital banking trends. The case study explores how the new interface enhances transaction flows, accessibility, and security with features like biometric authentication, a dark-themed UI with neon green highlights, and an optimized loan management system that simplifies user financial services.
By emphasizing a user-centered approach, UXDA highlights how thoughtful UX design contributes to modernizing banking experiences. The study outlines key improvements that make the app more intuitive and accessible, particularly in a region where digital banking infrastructure continues to develop. Through this transformation, CRDB Bank strengthens its ability to offer a seamless and efficient digital banking experience.
