Designing an effective “Back” button is crucial for enhancing user experience and reducing frustration. Users often lack trust in the browser’s “Back” button, which can sometimes lead them back to the very start of a process, causing them to lose valuable data. To address this issue, aligning the “Back” button’s behavior with users’ expectations is essential.
The goal is to create a seamless and intuitive user experience where the “Back” button behaves in a way that aligns with users’ expectations and reduces the anxiety often associated with navigating back in a process. By addressing these key considerations, designers can enhance their digital interfaces’ overall usability and satisfaction.
