The Microsoft Research team has developed a comprehensive set of guidelines to help ensure effective and ethical human-AI interaction. Established in 2019, these guidelines draw on over 20 years of research and collaboration across disciplines, including Aether, Microsoft Research, and Office.
The guidelines cover best practices for AI systems during initial interaction, regular interaction, when they make mistakes, and over time. They aim to provide a framework for designers and developers to evaluate existing ideas, brainstorm new ones, and collaborate across teams when creating AI-powered experiences.
