The Diverge-and-Converge Technique for UX Workshops

The diverge-and-converge technique outlined in this article is a game-changer for collaborative workshops. The key premise is simple: team members work independently to generate insights and then come together to discuss and consolidate their findings.

This approach offers a powerful antidote to the common pitfalls of group dynamics, such as groupthink and the HiPPO (highest-paid person’s opinion) effect. Giving individuals the space to think and work independently allows for a diversity of perspectives to emerge, rather than having the loudest voices dominate the conversation.

Ultimately, the diverge-and-converge technique is a powerful tool for unlocking the full potential of collaborative efforts. By striking the right balance between individual and group work, teams can leverage the strengths of both approaches, leading to more robust, innovative, and inclusive solutions.