Adrian Roselli addresses the common scenario where someone reaches out to a digital accessibility expert, asking a simple “Is this accessible?” question. Roselli provides a comprehensive list of follow-up questions to understand the context better and determine the appropriate response.
Roselli outlines a series of probing questions to uncover the true nature of the inquiry, including the user’s understanding of accessibility, the work they’ve already done, and the specific issues they’ve encountered. He explains that these questions are essential to providing a meaningful and tailored response rather than a generic “yes” or “no” that may not address the user’s needs.
Roselli also suggests that the list of questions could serve as a useful checklist for organizations when evaluating the accessibility of their products or services, emphasizing the importance of thorough investigation and testing before seeking external assistance.
Overall, Roselli’s blog post provides a practical and insightful perspective on the complexities of accessibility assessments, encouraging users to take a more proactive and informed approach before reaching out to experts.
