UX Research Methods: Glossary

A glossary of UX research methods, written by NNgroup principal UX researcher Raluca Budiu, provides clear definitions of over 30 key terms that practitioners in the field need to understand. From attitudinal methods like surveys and interviews that collect self-reported user data, to behavioral analytics techniques that observe what users actually do, to formative techniques used throughout the design process versus summative evaluations at the end, each entry concisely breaks down the purpose and application of these important concepts. Whether you’re a student just learning the landscape of research or an experienced professional needing a quick refresher, this glossary serves as an excellent reference guide to clarify the nuances of methods like card sorting, usability testing, remote research, and more. The concise yet comprehensive descriptions, supplemented by relevant examples and further reading, offer a solid grounding in both qualitative and quantitative approaches for gaining valuable insights into the user experience.