UX Team Charter

The “UX Team Charter” template by Nielsen Norman Group is a strategic whiteboarding tool designed to align user experience teams around a shared mission, clarify roles, and establish practical working agreements. Its structure prompts teams to articulate goals, responsibilities, expectations, values, and operating principles—all in a single, easy-to-navigate framework. This makes it useful at the beginning of projects, during team restructuring, or when onboarding new members.

Beyond merely identifying tasks or deliverables, the charter helps teams surface potential risks and areas of strength, which is particularly valuable for fostering accountability and psychological safety. As a collaborative exercise, it drives shared ownership and makes strategic alignment visible. Whether you’re leading a newly formed UX team or recalibrating an existing one, this Figma template supports more intentional, value-driven team operations.