The Medium article “5 Examples of Collaborative User Interviews in Miro: Designing with Users” by the Pipedrive Product Design team explores how collaborative, co-creative user interviews—conducted via Miro—can enrich the research and design process. Rather than limiting users to passive feedback roles, the article advocates for inviting them into the design process as active participants. Through five specific examples, the authors show how interactive whiteboarding can deepen insights and foster empathy by visualizing thoughts and behaviors in real-time.
Each use case highlights a different design challenge—such as journey mapping, card sorting, feature prioritization, or pain point identification—and explains how Miro was used to facilitate structured but flexible sessions. The article demonstrates that this method not only helps gather richer data but also gives users a sense of ownership and involvement. It encourages teams to think beyond the traditional interview format, offering actionable guidance on how to turn qualitative research into a shared exploration space.
