UX Collective’s article, “A Guide to Designing Errors in Automation Workflows,” discusses the intricacies of creating error messages for workflow automation platforms. It emphasizes the importance of clear visual cues, comprehensible copy, strategic error placement, intuitive troubleshooting, and providing users with easy resolutions to problems.
The in-depth analysis is valuable for UX designers, product managers, and developers involved in creating business-to-business (B2B) Software as a Service (SaaS) products, where efficiently handling errors in automated systems is critical. The guide includes practical tips, examples from industry tools, and highlights the importance of accessibility in the design process.
