The Nielsen Norman Group has curated a collection of free UX templates and guides to help product teams and UX professionals accelerate their work. These resources cover various topics, including UX research, workshops, journey mapping, content and UI design, team structures, and resume/interview preparation.
The templates are designed to provide practical, reusable tools that can save time and effort, allowing teams to focus on generating meaningful insights and impactful designs rather than repetitive tasks. The guides offer step-by-step instructions, checklists, and frameworks to support effective UX practices.
Some of the key highlights include templates for conducting user research, facilitating collaborative workshops, creating customer journey maps and service blueprints, evaluating content and UI designs, and structuring UX teams and hiring processes. There are also downloadable resources like posters, spreadsheets, and PDFs that can be easily incorporated into daily workflows.
