The ServiceNow profile on Miroverse showcases a curated collection of visual collaboration templates designed to support enterprise teams with digital transformation, workflow mapping, and service design. Developed by ServiceNow, these templates are tailored for use within Miro’s collaborative whiteboard environment, helping cross-functional teams align on processes, define service experiences, and plan technology-driven initiatives.

The collection includes templates for journey mapping, value stream mapping, IT service workflows, and experience design frameworks—geared toward professionals in operations, customer experience, and digital strategy. Each template includes clear instructions, editable components, and best practices, making them suitable for live workshops or async collaboration. The profile reflects ServiceNow’s broader focus on enabling smarter workflows and improved organizational alignment through structured visual thinking.



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