The rise of AI has fundamentally changed how people interact with technology. As AI becomes more prevalent, the user experience (UX) must evolve to accommodate these changes. Shape of AI explores the UX patterns that will shape the future of AI design.
The key UX patterns discussed include Wayfinders, which guide users on how to interact with AI models; Inputs, which allow for seamless integration of user prompts with the AI; Tuners, which enable users to refine and remix their prompts; Governors, which maintain user agency by providing transparency into the AI’s logic; Trust Indicators, which build confidence in the AI’s results; Dark Matter, which addresses ambiguous patterns that impact user trust; and Identifiers, which differentiate the AI from other features.
