Camila Mirabal outlines a structured approach to conducting user experience (UX) audits. The seven steps include defining the project scope and objectives, collecting relevant metrics and product data, and performing heuristic evaluations. These steps aim to identify usability challenges and design gaps within a product systematically.
Mirabal emphasizes the importance of regular UX audits to enhance user satisfaction by ensuring products are accessible and intuitive. To assist teams in this process, she provides a free, customizable UX audit checklist, enabling a thorough evaluation of products to improve overall user experience.
