The “User Interview Skills for Designers & PMs” course is a cohort-based learning program focused on enhancing user interview skills for design and product management professionals. Over four weeks, the course provides a structured framework to hone the abilities needed to conduct effective user interviews, a critical aspect of user research. The course addresses common challenges faced by interviewers, such as formulating unbiased questions, building rapport with participants, and using the resulting data to inform product and design decisions.

This resource is specifically designed for designers seeking to improve their user research capabilities, product managers looking to deeply understand customer needs, and early-career UX researchers aiming to refine their interviewing techniques. Participants will learn to plan, execute, analyze, and document user interviews through expert advice, personalized feedback, and hands-on practice.